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BDC Manual

$199.00 $99.00

Introducing BDC Manual

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Description

A successful person does all the things a failure won’t do because successful people:

Make a personal commitment – DAILY
Practice their art – DAILY
Train themselves – DAILY
Prospect – DAILY
Follow up – DAILY
Study their business like a college degree – DAILY
Commit to a positive attitude – DAILY

This manual is designed to teach an untrained person to have a successful career in a Business Development Center. It is also able to teach experienced customer service professionals the best practices for our profession and a way to work smarter instead of harder.

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